Nuxe Coffret The Iconics

• Nuxe Huile Prodigieuse (100ml): Multifunctional dry oil, ideal for nourishing, repairing and beautifying face, body and hair, with a light texture and an unmistakable scent.
• Nuxe Crème Fraîche de Beauté Cream 3 in 1 (50ml): Moisturizing cream with triple action that hydrates, softens and protects the skin for 48 hours, providing instant freshness and comfort.
• Nuxe Rêve De Miel  Lip Balm (15g): Honey-rich lip balm that deeply repairs and nourishes dry, chapped lips.

Nuxe Huile Prodigieuse - can be used all year round, on the face, body and hair. Face: apply once a day spreading from the center to the contour of the face. Use alone or mix a few drops in the palm of your hand with your usual daily care. Body: massage with circular movements into the areas you want to moisturize (chest, legs, etc.). Hair: with dry hair, spray a few drops into the palm of your hand and apply to the entire length and ends of your hair whenever necessary. For intense care, apply once or twice a week as a mask for 10 minutes before shampooing.

Rêve de Miel Lip Balm - apply to and around dry lips.

Nuxe Crème Fraîche de Beauté 3 in 1 - For each use, use a different amount of the product. Moisturizing Cream: apply a small walnut of the product in the morning or evening to the face, neck and décolleté. Cleansing Milk: apply a more generous amount (2 walnuts) of the product, spread it all over the face and massage it in to activate the cleansing action. It can be removed with water or a wet cotton pad. Repulping mask: apply an even more generous amount (3 walnuts) of the product and spread it all over the face. Leave on for 5 minutes and then remove the excess with water or a cotton pad. It can also be used as a night mask, apply a thicker layer and leave it on all night. The mask should be applied 1-2 times a week.

If you wish to cancel your order, you are to do it if the order has not been shipped yet. 

We kindly ask you to contact us or cancel it by yourself at Track My Oder.  

If you decide to contact us, please give us all the necessary information requiring your order like the order number or the email address from which you placed the order. We will answer you contact as soon as possible.  

Please bare in mind that after the order is shipped, we cannot cancel your order anymore. If it is delivered to you, you are always able to return or refuse its delivery. 

If you want to return a product please take into consideration that: 

• the product must have never been used or opened; 
• the product is in its original packaging and sealed, the box or any packaging must be intact; 
• the product conforms all the components that were accompanying it like samples, gift, etc. 

SkinLovers allows you to ask a return for a product within the 14 workdays of its delivery.  

Please contact our costumer service to request for a permit for a return. Please wait for our confirmation email in which we will provide you with all the necessary documents. You should also remember to keep your products in the original conditions.  

If you are returning a product from the European Union you should just prepare the parcel and send it by your regular Post Office to our address. We cannot provide you with information regarding the price of the return. Please remember that it will take some time for the parcel to be delivered back to us. 

If you return from a country outside the European Union, you have two return methods: 

• Regular Mail : you should prepare your parcel and sent it by regular mail to our address. After you send us an email asking for the return, we will send you the invoice that you should attach to your parcel. We cannot provide you with information regarding the price of the return. Please remember that it will take some time for the parcel to be delivered back to us.  
• DHL: this method can only be used by clients who have chosen DHL as their original sender. If you chose DHL, we will arrange the return. The pick-up date will be settled and the company will pick up the parcel from the address you provide us with. After you send us an email asking for the return, we will send you the invoice that you should attach to your parcel. We cannot provide you with information regarding the price of the return. Please remember that it will take some time for the parcel to be delivered back to us. Due to costume, some countries do not allow returns by DHL. 

As soon as we receive the products, we will contact you providing information. 

SkinLovers will pay for the cost of the return in the excepcional condition it was our error.  

We will not pay for the cost of the return if it was caused by the clients or if the client does not want the products. These costs have to be payed by the client. Plus, we will be able only to refund the value paid for the products and not shipping costs (if applicable). 

If, at the moment you receive our order, you identify any product missing, any product is wrong or damage, please report to us immediately by proving us with a photo of the parcel and details of what is missing so that we can investigate the cause of it. If you find that your parcel had been opened before arrival (at costumes, for example), please inform us too. We will try to resolve your problem as soon as possible. We might offer you a refund, a partial refund or a discount code or a reshipment in case of a missing product.

If your order appears as 'Delivered' on the carrier's tracking tool but you can't find the package, you should contact the carrier and ask where the package was left. If you do not receive an answer or would like further clarification, please contact us. We will contact our National Postal Services - in the case of Regular Mail and Express orders - or DHL. If the reply is that the package has actually been delivered, we will not be able to refund you or send you a new package. If the shipment is declared lost, we will refund you.

As we have mentioned before, in case you chose the National Post Office as your delivery method, orders with more than 2 kg will be divided in more parcels so they may have different arrival dates.

Refunds will be proceed to the original account used to pay for the order. It can take 5-10 working days to be processed. You will receive an email confirming the crediting of your account as soon as the refund is process.  

Refund might take 10 or more days to show at your statement. If it does not show, please contact your bank. Refunds by PayPal are available immediately after the refund was processed.