Apivita Hydra Essentials Coffret

Apivita's Aqua Beelicious Light Moisturizing Gel-Cream is a light gel-cream specially developed with cistus flower extract, wild rose, iris and honey. 

Apivita Beessential Oils Strengthening & Hydrating Day Oil- Day Face Oil is an excellent nutritional supplement with a fine liquid texture for all skin types of all ages.

Apivita's Black Detox Cleansing Gel with activated charcoal and propolis effectively cleanses the face and eyes without irritating.

Express Beauty facial scrub with apricot, a favorite juicy fruit from the Mediterranean regions, gently cleanses the skin without dehydrating it.

A Apivita's Express Beauty face mask with aloe, a well-known healing plant used as a nutritional supplement to stimulate the body, immediately moisturizes and soothes the skin.

The Express Beauty eye mask with ginkgo biloba from Apivita, the oldest tree in the world, also known as the herb of memory, soothes and treats signs of tiredness around the eye area.

• Apivita Express Beauty Gentle Apricot Exfoliating Cream 2x8ml: Gentle face scrub with fine apricot kernel granules that gently cleanses the skin, removing impurities and dead cells.
• Apivita Express Beauty Moisturizing Aloe Mask 2x8ml. Moisturizing and refreshing mask with aloe that restores moisture to the skin while calming and refreshing it.
• Apivita Express Beauty Ginkgo Biloba Anti-Aging and Anti-Dark Circles Mask 2x2ml: Eye mask with ginkgo biloba that helps reduce dark circles and other signs of fatigue.
• Apivita Black Cleansing Gel - Face & Eyes 150ml: Cleansing gel that effectively cleanses the face and eyes without drying.
• Apivita Aqua Beelicious Oil-Free Moisturizing Gel-Cream: The light gel-cream is formulated with an infusion of cistus flowers, iris, rose hips and honey, exceptionally moisturizing ingredients that immediately replenish the skin's water reserves.
• Apivita Beessential Oils Day Oil Strengthening and Moisturizing Skin Supplement: An inspiring energy supplement that enhances the skin's natural beauty while perfectly preparing it for subsequent care.

If you wish to cancel your order, you are to do it if the order has not been shipped yet. 

We kindly ask you to contact us or cancel it by yourself at Track My Oder.  

If you decide to contact us, please give us all the necessary information requiring your order like the order number or the email address from which you placed the order. We will answer you contact as soon as possible.  

Please bare in mind that after the order is shipped, we cannot cancel your order anymore. If it is delivered to you, you are always able to return or refuse its delivery. 

If you want to return a product please take into consideration that: 

• the product must have never been used or opened; 
• the product is in its original packaging and sealed, the box or any packaging must be intact; 
• the product conforms all the components that were accompanying it like samples, gift, etc. 

SkinLovers allows you to ask a return for a product within the 14 workdays of its delivery.  

Please contact our costumer service to request for a permit for a return. Please wait for our confirmation email in which we will provide you with all the necessary documents. You should also remember to keep your products in the original conditions.  

If you are returning a product from the European Union you should just prepare the parcel and send it by your regular Post Office to our address. We cannot provide you with information regarding the price of the return. Please remember that it will take some time for the parcel to be delivered back to us. 

If you return from a country outside the European Union, you have two return methods: 

• Regular Mail : you should prepare your parcel and sent it by regular mail to our address. After you send us an email asking for the return, we will send you the invoice that you should attach to your parcel. We cannot provide you with information regarding the price of the return. Please remember that it will take some time for the parcel to be delivered back to us.  
• DHL: this method can only be used by clients who have chosen DHL as their original sender. If you chose DHL, we will arrange the return. The pick-up date will be settled and the company will pick up the parcel from the address you provide us with. After you send us an email asking for the return, we will send you the invoice that you should attach to your parcel. We cannot provide you with information regarding the price of the return. Please remember that it will take some time for the parcel to be delivered back to us. Due to costume, some countries do not allow returns by DHL. 

As soon as we receive the products, we will contact you providing information. 

SkinLovers will pay for the cost of the return in the excepcional condition it was our error.  

We will not pay for the cost of the return if it was caused by the clients or if the client does not want the products. These costs have to be payed by the client. Plus, we will be able only to refund the value paid for the products and not shipping costs (if applicable). 

If, at the moment you receive our order, you identify any product missing, any product is wrong or damage, please report to us immediately by proving us with a photo of the parcel and details of what is missing so that we can investigate the cause of it. If you find that your parcel had been opened before arrival (at costumes, for example), please inform us too. We will try to resolve your problem as soon as possible. We might offer you a refund, a partial refund or a discount code or a reshipment in case of a missing product.

If your order appears as 'Delivered' on the carrier's tracking tool but you can't find the package, you should contact the carrier and ask where the package was left. If you do not receive an answer or would like further clarification, please contact us. We will contact our National Postal Services - in the case of Regular Mail and Express orders - or DHL. If the reply is that the package has actually been delivered, we will not be able to refund you or send you a new package. If the shipment is declared lost, we will refund you.

As we have mentioned before, in case you chose the National Post Office as your delivery method, orders with more than 2 kg will be divided in more parcels so they may have different arrival dates.

Refunds will be proceed to the original account used to pay for the order. It can take 5-10 working days to be processed. You will receive an email confirming the crediting of your account as soon as the refund is process.  

Refund might take 10 or more days to show at your statement. If it does not show, please contact your bank. Refunds by PayPal are available immediately after the refund was processed.