Eucerin Promo Pack: Eucerin pH5 Lotion 100ml + Eucerin pH5 Shower Oil 100ml

Eucerin pH5 Lotion is a body lotion that provides long-lasting moisture for more resistant and less sensitive skin. Eucerin pH5 Lotion is suitable for dry and sensitive skin. Eucerin pH5 Lotion helps regenerate the skin's natural protective barrier by increasing its hydration and reducing lipid loss, strengthening the protective barrier. Eucerin pH5 Lotion restores and stabilizes the skin's ideal pH and should be used daily for long-lasting protection and soft, smooth skin.

Eucerin PH5 Shower Oil is a rich, restorative body cleanser for daily use that protects the skin's natural defenses. Eucerin PH5 Shower Oil provides the ideal pH to protect the skin's natural defenses and preserve its resistance. Eucerin PH5 Shower Oil is rich in natural oils, replenishes lipids and leaves the skin visibly pampered and silky, preventing even frequent use. Eucerin PH5 Shower Oil has a light fragrance and is effective on dry and sensitive body skin. Eucerin PH5 Shower Oil helps to reinforce the protective barrier and is suitable for irritated skin with allergies.

Eucerin pH5 Lotion:

• Body lotion;
• Reduces skin sensitivity;
• Long lasting hydration;
• Restores the skin's natural defenses;
• Mild fragrance.

Eucerin PH5 Shower Oil:

• Rich in natural oils;
• Protects the pH of the skin;
• Strengthens the protective barrier;
• Ideal for dry and sensitive skin;
• Suitable for use on irritated skin with allergies;
• Light fragrance;
• Alkaline soap free.

Eucerin pH5 Lotion:

• Panthenol/Dexpanthenol which improves skin regeneration and repair;
• Glycerol which retains the skin's moisture;
• Citric Acid that restores and stabilizes the skin's ideal pH.

Eucerin PH5 Shower Oil:

• pH5 Citrate Buffer that strengthens the skin's protective barrier, protects its natural defenses and makes the skin less sensitive;
• Extra Mild Surfactants suitable for cleansing dry and sensitive skin;
• pH Balance System that provides the ideal pH to protect the skin's natural defenses and preserve its resistance.

Eucerin pH5 Lotion: Apply daily (or more regularly if appropriate) after bath or shower. Massage in gently until the product is completely absorbed. For best results, use in conjunction with a body wash.

Eucerin PH5 Shower Oil: Avoid contact with eyes. If product comes into contact with eyes, rinse thoroughly with water. To avoid slipping, rinse the shower or bathtub surface thoroughly after use.

If you wish to cancel your order, you are to do it if the order has not been shipped yet. 

We kindly ask you to contact us or cancel it by yourself at Track My Oder.  

If you decide to contact us, please give us all the necessary information requiring your order like the order number or the email address from which you placed the order. We will answer you contact as soon as possible.  

Please bare in mind that after the order is shipped, we cannot cancel your order anymore. If it is delivered to you, you are always able to return or refuse its delivery. 

If you want to return a product please take into consideration that: 

• the product must have never been used or opened; 
• the product is in its original packaging and sealed, the box or any packaging must be intact; 
• the product conforms all the components that were accompanying it like samples, gift, etc. 

SkinLovers allows you to ask a return for a product within the 14 workdays of its delivery.  

Please contact our costumer service to request for a permit for a return. Please wait for our confirmation email in which we will provide you with all the necessary documents. You should also remember to keep your products in the original conditions.  

If you are returning a product from the European Union you should just prepare the parcel and send it by your regular Post Office to our address. We cannot provide you with information regarding the price of the return. Please remember that it will take some time for the parcel to be delivered back to us. 

If you return from a country outside the European Union, you have two return methods: 

• Regular Mail : you should prepare your parcel and sent it by regular mail to our address. After you send us an email asking for the return, we will send you the invoice that you should attach to your parcel. We cannot provide you with information regarding the price of the return. Please remember that it will take some time for the parcel to be delivered back to us.  
• DHL: this method can only be used by clients who have chosen DHL as their original sender. If you chose DHL, we will arrange the return. The pick-up date will be settled and the company will pick up the parcel from the address you provide us with. After you send us an email asking for the return, we will send you the invoice that you should attach to your parcel. We cannot provide you with information regarding the price of the return. Please remember that it will take some time for the parcel to be delivered back to us. Due to costume, some countries do not allow returns by DHL. 

As soon as we receive the products, we will contact you providing information. 

SkinLovers will pay for the cost of the return in the excepcional condition it was our error.  

We will not pay for the cost of the return if it was caused by the clients or if the client does not want the products. These costs have to be payed by the client. Plus, we will be able only to refund the value paid for the products and not shipping costs (if applicable). 

If, at the moment you receive our order, you identify any product missing, any product is wrong or damage, please report to us immediately by proving us with a photo of the parcel and details of what is missing so that we can investigate the cause of it. If you find that your parcel had been opened before arrival (at costumes, for example), please inform us too. We will try to resolve your problem as soon as possible. We might offer you a refund, a partial refund or a discount code or a reshipment in case of a missing product.

If your order appears as 'Delivered' on the carrier's tracking tool but you can't find the package, you should contact the carrier and ask where the package was left. If you do not receive an answer or would like further clarification, please contact us. We will contact our National Postal Services - in the case of Regular Mail and Express orders - or DHL. If the reply is that the package has actually been delivered, we will not be able to refund you or send you a new package. If the shipment is declared lost, we will refund you.

As we have mentioned before, in case you chose the National Post Office as your delivery method, orders with more than 2 kg will be divided in more parcels so they may have different arrival dates.

Refunds will be proceed to the original account used to pay for the order. It can take 5-10 working days to be processed. You will receive an email confirming the crediting of your account as soon as the refund is process.  

Refund might take 10 or more days to show at your statement. If it does not show, please contact your bank. Refunds by PayPal are available immediately after the refund was processed.