Endocare Expert Drops Hydrating Protocol 2x10ml

Endocare Expert Drops Hydrating Protocol contains Endocare Expert Drops Hydrating Serum and Endocare Expert Drops Soft Peel Serum.

The Endocare Expert Drops Hydrating Protocol is a day and night care that provides long-lasting hydration and a healthier skin barrier while promoting cell renewal.

The Endocare Expert Drops Hydrating Serum contains EDAFENCE® and Hyaluronic Acid. The EDAFENCE® provides antioxidants and protective benefits shielding the skin from external aggressors while the Hyaluronic Acid provides long-lasting hydration and plumps the skin. The Endocare Expert Drops Soft Peel Serum contains Bakuchiol and Retinol along with moisturizing and soothing ingredients such as Niacinamide and Vitamin B5. It gently exfoliates the skin stimulating cell renewal during the night and lending your complexion a radiant and smoother appearance in the morning. And, since Bakuchiol and Retinol also increase the skin's natural collagen production this serum also helps reduce fine lines and wrinkles. These serums are perfect to moisturize and protect your skin and lend your complexion a radiant and smoother look.

• Deeply moisturizes the skin providing long-lasting hydration and a healthier skin barrier;
• Provides antioxidant benefits shielding the skin from external environmental aggressions;
• Stimulates cell renewal;
• Increases the skin's natural collagen production reducing fine lines and wrinkles;
• Has a non-greasy, non-sticky and non-comedogenic formula;
• It is dermatologically and ophthalmologically tested.

Endocare Expert Drops Hydrating Serum:

• 1% EDAFENCE® derives from a botanical extract that developed a natural mechanism to protect itself from extreme environmental conditions; it provides antioxidant and protective benefits shielding the skin from external environmental aggressors such as pollution and oxidative stress;
• Hyaluronic Acid is a natural part of the skin's connective tissue and has the capacity to retain water. It can not only deeply moisturize the skin but also plump it up keeping it hydrated and helping reduce fine lines and wrinkles.

Endocare Expert Drops Soft Peel Serum:

• Soft Peel Serum Bakuchiol and Retinol enhance each other activity. They help stimulate cell renewal and lend the skin a radiant and also smoother appearance. They also increase the skin's natural collagen production reducing fine lines and wrinkles;
• Enzyme Complex that promotes and enzymatic peel and accelerates cell renewal;
• Niacinamide enhances ceramide synthesis, leading to better skin hydration and a healthier skin barrier and also increasing the skin's tolerance to Retinol;
• Vitamin B5 that moisturizes the skin, reduces irritation, promotes a healthier skin barrier but also comforts and soothes the skin.

Shake the product before use. Apply twice a day onto previously clean and dry skin with a gentle massage. Shake the product before use. In the morning apply the Endocare Expert Drops Hydrating Serum. In the evening apply the Endocare Expert Drops Soft Peel Serum. Keep in mind that when applying a product with Retinol it is also important to apply sunscreen during the day to protect the skin from solar radiation. In case of irritation due to the high concentration of actives, space the applications or interrupt them.

If you wish to cancel your order, you are to do it if the order has not been shipped yet. 

We kindly ask you to contact us or cancel it by yourself at Track My Oder.  

If you decide to contact us, please give us all the necessary information requiring your order like the order number or the email address from which you placed the order. We will answer you contact as soon as possible.  

Please bare in mind that after the order is shipped, we cannot cancel your order anymore. If it is delivered to you, you are always able to return or refuse its delivery. 

If you want to return a product please take into consideration that: 

• the product must have never been used or opened; 
• the product is in its original packaging and sealed, the box or any packaging must be intact; 
• the product conforms all the components that were accompanying it like samples, gift, etc. 

SkinLovers allows you to ask a return for a product within the 14 workdays of its delivery.  

Please contact our costumer service to request for a permit for a return. Please wait for our confirmation email in which we will provide you with all the necessary documents. You should also remember to keep your products in the original conditions.  

If you are returning a product from the European Union you should just prepare the parcel and send it by your regular Post Office to our address. We cannot provide you with information regarding the price of the return. Please remember that it will take some time for the parcel to be delivered back to us. 

If you return from a country outside the European Union, you have two return methods: 

• Regular Mail : you should prepare your parcel and sent it by regular mail to our address. After you send us an email asking for the return, we will send you the invoice that you should attach to your parcel. We cannot provide you with information regarding the price of the return. Please remember that it will take some time for the parcel to be delivered back to us.  
• DHL: this method can only be used by clients who have chosen DHL as their original sender. If you chose DHL, we will arrange the return. The pick-up date will be settled and the company will pick up the parcel from the address you provide us with. After you send us an email asking for the return, we will send you the invoice that you should attach to your parcel. We cannot provide you with information regarding the price of the return. Please remember that it will take some time for the parcel to be delivered back to us. Due to costume, some countries do not allow returns by DHL. 

As soon as we receive the products, we will contact you providing information. 

SkinLovers will pay for the cost of the return in the excepcional condition it was our error.  

We will not pay for the cost of the return if it was caused by the clients or if the client does not want the products. These costs have to be payed by the client. Plus, we will be able only to refund the value paid for the products and not shipping costs (if applicable). 

If, at the moment you receive our order, you identify any product missing, any product is wrong or damage, please report to us immediately by proving us with a photo of the parcel and details of what is missing so that we can investigate the cause of it. If you find that your parcel had been opened before arrival (at costumes, for example), please inform us too. We will try to resolve your problem as soon as possible. We might offer you a refund, a partial refund or a discount code or a reshipment in case of a missing product.

If your order appears as 'Delivered' on the carrier's tracking tool but you can't find the package, you should contact the carrier and ask where the package was left. If you do not receive an answer or would like further clarification, please contact us. We will contact our National Postal Services - in the case of Regular Mail and Express orders - or DHL. If the reply is that the package has actually been delivered, we will not be able to refund you or send you a new package. If the shipment is declared lost, we will refund you.

As we have mentioned before, in case you chose the National Post Office as your delivery method, orders with more than 2 kg will be divided in more parcels so they may have different arrival dates.

Refunds will be proceed to the original account used to pay for the order. It can take 5-10 working days to be processed. You will receive an email confirming the crediting of your account as soon as the refund is process.  

Refund might take 10 or more days to show at your statement. If it does not show, please contact your bank. Refunds by PayPal are available immediately after the refund was processed.